NHS at a loss to explain lost appointments

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NHS CHIEFS are still scrambling to find the cause of a computer malfunction which cancelled the appointments of more than 700 patients in Glasgow.

During a technological meltdown last month, staff were unable to access the records of more than 700 patients in Glasgow, including some with cancer in need of chemotherapy.

An independent review of the incident was commissioned by NHS Greater Glasgow and Clyde and the Scottish Government.

However, experts are still unable to find the root of the problem.

Robert Calderwood, chief executive of NHS Greater Glasgow and Clyde, told The Extra: “I am pleased that the review team were able to satisfy themselves that NHS GGC’s IT infrastructure is sound and well managed and that the fault was not one that could have been foreseen.

“The recommendations made in the report will be implemented in full and a number have already been completed.

“709 patients had their appointment temporarily postponed due to this issue and although I apologised at the time I would like to reiterate my apologies for the inconvenienced this caused.”