Clarkston company receives recommendation-based award

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A local care company has received so many glowing recommendations from clients and their families that it has been honoured with a top regional award.

Home Instead Senior Care Glasgow South specialises in providing care for older people in the client’s own home, and has been rated as Scotland’s number one most recommended provider in the Home Care Awards for the last three years.

Tasnim Rehman, owner of Home Instead Senior Care Glasgow South, said: “This award shows that we are getting it right, by giving our clients the highest quality care and support that they want and deserve, enabling them to live independently and safely in their own homes. The whole team puts our clients at the centre of our service, and this is public recognition for the outstanding work they all do, each and every day.”

homecare.co.uk is the Trip Advisor of the home-care industry. The independent review site lists all registered UK home-care providers and publishes verified pieces of independent feedback, submitted by the public. Over 10,000 people post reviews to the site each year and this is the third consecutive year that Home Instead Senior Care has placed in a top spot.

The exceptional reviews covered multiple areas, including staff, care/support, management, ‘treated with dignity’, value for money and overall standard. Across the board, reviewers displayed high levels of confidence in the company and it achieved an enviable overall rating of 9.9 out of 10.

One of the reviews of Home Instead reads: “Home Instead’s systems and office staff are very professional, but what makes them is the quality of their caregivers. We have had continuity from our fantastic main caregiver which has allowed trust and friendship to develop.”

Home Instead takes a unique, person-centred approach to home care, which benefits both clients and the team. Clients are supported to live as independently as possible, by caregivers that they come to know well and who visit for a minimum of an hour at a time.

Amanda Hopkins, reviews manager of homecare.co.uk, commented: “Good quality home care is essential as it enables people to stay living in their own homes and retain their independence, with their home care worker often becoming their friend and companion as well as their lifeline to the outside world. Home Instead Senior Care Glasgow South has shown that it provides high-quality care and we would like to congratulate it on being one of the top home care providers in Scotland!”

Home Instead provides a range of services including meal preparation, housekeeping, personal care and companionship. There are roles currently available for caregivers of all ages and backgrounds, who share a passion for care.