Customer data stolen from Glasgow city council

THOUSANDS of Glasgow residents have had personal data stolen after a laptop was taken from Glasgow city council offices.

The computer contained information on 37,835 GCC customers – both companies and individuals – including the bank details of 16,451 people and businesses.

The council released a statement which confirmed that among the affected are people receiving winter fuel payments and those in receipt of care grants.

The laptop was one of two stolen during a break-in at the Cochrane Street council office, between May 28-29 – but the full extent of data loss was not apparent to the council until June 6.

The laptop is password-protected but not encrypted, and the council has informed the information commissioner and Strathclyde police – meanwhile GCC’s internal audit section is carrying out a full investigation.

A spokesman said: “We are in the process of writing to the people affected by this theft to alert them to the data loss and offer them advice about what steps they might need to take.

“We’ve also provided them with a phone number they can use to contact us if they have any questions.

“We are sorry that this has happened and apologise for the inconvenience it has caused”.

Anyone who has information on the theft, or wishes to report suspicious activity, can inform police by contacting their local station.

Have you been affected? Share your story by emailing us (address above).