Beware bogus callers and telephone scams

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East Renfrewshire Council’s Prevention Services is urging residents not to be intimidated by doorstep or telephone callers who may be out to cheat them out of cash.

During Scam Awareness month, consumer advisor Eleanor Griffiths says: “Scams can happen to anyone at anytime in their life. Most are not reported simply because the victim may feel embarrassed by the situation.”

She warned that everyone has to be more vigilant, even if not directly affected.”

Her top tips are: If it sounds too good to be true, it probably is. People shouldn’t have to pay anything to get a prize.

If in doubt, don’t reply. Bin it, delete it or hang up.

Contacted out of the blue? Be suspicious.

Don’t be rushed – resist pressure to make a decision straight away. Never send money to someone you have never met.

Your bank will never attend your home to collect cash, your pin, payment card or chequebook if you are a victim of fraud.

Your bank will never phone you to ask for your PIN or your online banking password.

Your bank will never ask you to transfer money to a new account for fraud reasons.

Suspect a phone scam? Hang up, wait five minutes to clear the line or use another phone to call your bank.

Genuine computer firms do not make unsolicited phone calls to help you fix your computer.

Don’t suffer in silence – speak out about scams.

During Scams Awareness month (until the end of July), the prevention team is holding awareness events.

If you think you have been scammed, call 577 3782.